Online survey will gather vital input on Library services

How can the library best serve you?

At the library, we recognize that many people are using technology in new ways, to connect, communicate and work from home. We’re fielding questions regularly on how, why, and which technologies are available.

Library staff member Julie Lane is on maternity leave and she’s using this opportunity to take a course that requires a hands-on project, including surveying the community on how the library could help you use technology. She has reworked the survey to more specifically address how the library can serve you during the pandemic and she explains, “This survey offers the opportunity for us to gain a better understanding of how we can best serve the residents of our community while also providing valuable information that can be used in the required Information Technology strategic planning process. Through this survey we want to know not only how we can best ensure patrons can access our online resources, but to also discover why people may not currently utilize the library. Getting responses from library users is imperative to the success of this survey, but getting responses from non-library users is just as important to understanding the needs of our community. This particular round of planning is being conducted to fulfill the course requirements of my final Advancing Public Library Leadership project, which is a program I have been working on through the Southern Ontario Library Service, for the past two years. I am excited to still be able to work on this project and connect with the community remotely while on maternity leave.”

Please find the survey at peclibrary.org/survey and take a few minutes to answer. If you would rather answer over the phone please call (613) 476-5962 and we will return your call. As always, we continue to be receptive to any ideas you may have and if you have any thoughts that you can’t fit into the survey, you can email bsweet@peclibrary.org.

David, Michele, and Aaron, the library’s tech team, are busier than ever despite currently working mostly from home. They’re running weekly workshops on Wednesdays and answering questions from patrons and staff alike on new ways to use tech to connect, communicate and work remotely. If you’re interested in boosting your tech skills, join them Wednesday, April 29 at 2 for an overview of setting up your Home Entertainment system, and Wednesday May 6 at 2 for Internet Safety including avoiding scams and evaluating fake news. To register, visit peclibrary.org or email techhelp@peclibrary.org. If you have any other tech questions you can reach them at that same address or call (613) 476-5962 and leave a message – they will return your call.

UPCOMING EVENT: Join us online for a discussion and Q&A with Alan Bradley, author of the Flavia de Luce series, on May 7 at 2 p.m. He will join us from home on the Isle of Man. Register at peclibrary.org by clicking on the event calendar. If you have any questions about registering, call us at (613) 476-5962 and we’ll return your call.

-Liz Zylstra